At Cassavalli Furniture, we take pride in delivering high-quality products crafted with care. Your satisfaction is important to us.
🔹 Eligibility for Returns
- We accept returns only for defective or damaged products.
- Products must be unused, in their original condition, and with all packaging intact.
🔹 Non-Returnable Items
- Products that are not defective or damaged.
- Custom-made, special-order, or clearance items.
- Furniture that has been used, altered, or assembled after delivery.
🔹 Return Process
- Contact our customer service team.
- Provide order details and photos of the defect/damage.
- Once approved, our team will arrange inspection and collection.
- A replacement or repair will be offered depending on the case.
🔹 Refunds
- Refunds are not provided. Only repair or replacement is offered for defective items.
✨ Cassavalli Furniture – Committed to Quality & Customer Care
Mode of Cancellation:
Cancellation is only acceptable within 24 hours after placing of any order (online or by sales agent). Afterward there will be a deduction of bank charges (depends on amount). And there is no cash back on the customized orders.
Need help?
Contact us at cassavalli.uae@gmail.com for questions related to refunds and returns.